ICT support in education (practitioner)
About. Introduction Resource Overview Resource Service Desk Resource Incident Management Resource Problem Management Resource Change Management Resource Release and Patch Management Resource Configuration Management Resource Security Management Resource
Pedagogical content. Participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. the course will help with an implementation of FITS within your establishment. (edit)
|Title||ICT support in education (practitioner)|
|Learning Objectives|| |
By the end of this course you will be able to:
Importantly, participation in this course will provide you with the knowledge and understanding required to pass the FITS Practitioner Exam. Finally the course will help with an implementation of FITS within your establishment.
|Format / structure|| |
The key attitudes, experience, knowledge and skills needed to successfully complete this course include being/having: open to learn in new ways,
|Age of students / grade|| |
|Other (e.g. time frame)|| |
Duration of the course: 7 hours over six weeks
|Files and resources to view and download|| |
http://www.vital.ac.uk/community/course/view.php?id=2795 Users must register with the VITAL website (free registration) before they can access the resource. Two PDF files to download.